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83IS the customer always right and how does this matter?
My belief is that the customer is NOT always right, in spite of the popular saying. However, the customer always deserves to be treated right. For the customer is the reason for the seller's/supplier's...
38 comments
80How to form and grow a team for optimal performance using Tuckman's forming, storming, norming, performing diagram
The Tuckman model of group development is applied to team development and management
6 comments
85How to improve communication - it is important to give and receive feedback effectively
Feedback is an essential skill in interpersonal communication and the quality of an individual's interpersonal communication can be a determinant in their success or lack of it, in all kinds of relationships.
25 comments
72I want that job!
Puzzled by the so-called "serving suggestions" on food packaging? Well here's the anser ... or maybe not!
50 comments
79How to create a Performance-Driven Work Environment in a successful organisation with effective communication
In a country such as South Africa poor service can be a lot more than just irritating. It can be something that threatens even the stability of the society in which we live.
8 comments
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